These terms set out how your d880 account works, what you can do on the platform, and what we expect from you in return. Access to games, wallet transactions and account features depends on your agreement to these conditions and on your local law and eligible region.
Account eligibility applies
Local law governs access
Rocket and Upay wallet rules included
Policy updates notified in account
POLICY POSTURE
How These Terms Apply to Your Account
By opening and using a d880 account, you confirm that you have read, understood and accepted every condition stated here. These terms form a binding agreement between you and d880 for the duration of your account. If any part of this policy conflicts with local law in your region, local law takes priority and some features may not be available to you. Your account wallet — including deposits made through Rocket or Upay — is governed by the transaction rules in this policy. We process wallet activity only within the rules described here, and we do not accept liability for payment delays caused by your mobile network provider or payment service. Any funds held in your account are subject to our verification requirements before withdrawal can proceed. We may update these terms when our services change or when regulatory requirements shift. Where a change materially affects your account, we will place a notice inside your signed-in account area before the change takes effect. Continuing to use your account after that notice is treated as acceptance. If you do not agree to an update, contact our support team before the effective date to discuss your account options. Your account is personal to you and cannot be transferred.
Rocket wallet
Upay wallet
Account verification
Policy update notices
Support escalation
WHAT IS COVERED
Where This Policy Applies
These terms cover four distinct areas of your relationship with d880. Understanding which activities fall inside and outside this policy helps you know where to look when something is unclear.
Account Access
All login sessions, device registrations and account credentials fall inside this policy. Your username, password and linked wallet details are your responsibility to keep secure. We cannot recover account access caused by credentials you shared with another person.
Wallet Transactions
Deposits and withdrawals processed through Rocket, Upay or other configured payment rails are covered here. Transaction records are visible inside your signed-in account wallet area. Disputed amounts must be raised through our support route, not through your payment provider directly.
Site Content
Game titles, lobby pages, promotional notices and editorial content published on d880 are covered by this policy. We own or licence this content; you may not copy, redistribute or reproduce it. Content availability may differ by region depending on local law.
Third-Party Services
Links to third-party providers, payment processors and game studios sit outside this policy. We are not responsible for the terms, privacy practices or service levels of those third parties. Check their published conditions separately before relying on their services.
YOUR ENTITLEMENTS
Practical Actions Available Under This Policy
This policy gives you specific actions you can take regarding your account and the data we hold. These are not passive entitlements — they require you to contact us through the published support route and follow the verification steps shown in your account. We will confirm receipt of every request and respond within the timeframe shown in the support channel. Your account history, including wallet transactions processed via Rocket or Upay, is visible in the signed-in account area under transaction records. If you spot an entry that looks incorrect, raise it through support with the relevant date and amount. We will investigate and respond with the outcome. Account detail corrections — such as a phone number or linked wallet ID — must be submitted through the account settings page, where the editable fields and verification instructions are clearly displayed. Do not share supporting documents outside the secure upload path shown there.
Review Your Records
Open the transaction history inside your signed-in account to check all wallet activity, including Rocket and Upay entries. Records are stored and accessible as long as your account remains active.
Correct Account Details
Update your registered phone number, linked wallet or other account details through the settings page. Follow the verification fields shown there; we will confirm the change once identity checks are complete.
Raise a Policy Question
If any section of these terms is unclear, contact support through the route published on this site. Describe the specific clause or account action you are asking about so we can give you a direct answer.
Request Account Closure
You may close your account at any time by contacting support. Any remaining wallet balance subject to completed verification will follow the withdrawal process described in your account settings before closure is finalised.
CONTACT PATHS
How to Reach Us About These Terms
If you have a question about any part of these terms, a wallet transaction covered by this policy, or an account action that relates to your rights here, use the routes below. We only handle policy queries through channels visibly published on this site.
Live Chat
Open the live chat widget from your signed-in account page to raise a terms or account query directly. Have your account details ready so we can verify your identity at the start of the conversation.
Email Support
Send a written description of your query to the support email address published in the site footer. Include your registered account ID and the relevant transaction reference or policy clause for a faster response.
Account Help Section
The help section inside your signed-in account lists common policy questions and their answers. Check there first — many terms queries about wallet limits, verification and account access are answered without needing to contact support.
HOW WE HANDLE IT
Data, Security and Policy Requests
We apply consistent standards across account security, data retention and policy change requests. These four areas explain how we approach the obligations this policy creates.
Account Security
Your login credentials and linked wallet IDs — including Rocket and Upay registrations — are stored under our security protocols. We do not display full wallet numbers in your transaction view. If you suspect unauthorised access, contact support immediately through the published live chat route.
Data Retention
We retain account and transaction records for as long as your account is active and for the period required under applicable regulations. When you close your account, we keep a minimum record set as required by law; the full transaction history is no longer accessible to you after closure is confirmed.
Cookie and Tracking Policy
We use session and functional cookies to keep your account signed in across browser tabs and device sessions. These cookies do not store payment credentials. You can adjust cookie preferences through the browser settings on your mobile or desktop device; some features may not work correctly if functional cookies are disabled.
Policy Change Requests
If you believe a section of these terms has been applied incorrectly to your account, send a written request through the email support route with the specific clause reference. We review every submission and reply with a reasoned outcome. Escalation steps, if needed, are described in the reply.
TERMS QUESTIONS
Frequently Asked Questions About These Terms
The questions below cover what real account holders ask about these terms. If your question is not here, use the support routes listed in the contact section above.
Do these terms apply to my Rocket or Upay wallet transactions?
Yes. Any deposit or withdrawal processed through Rocket, Upay or another configured payment rail on your account is covered by these terms. Transaction records are visible in your signed-in account wallet area. Disputed amounts should be raised through our support route with the relevant date and reference.
What happens if local law in Bangladesh restricts access to a feature?
Where a feature or game category is restricted by local law or your eligible region, we limit or remove access to that feature for your account. These terms do not override local law. Access to games, wallet functions and account features depends on your region and the regulations that apply there.
How will I know if these terms change?
We place a notice inside your signed-in account area before any material change takes effect. Continuing to use your account after the notice date is treated as acceptance of the updated terms. If you have questions about a specific change, contact support before the effective date shown in the notice.
Can I transfer my d880 account to another person?
No. Your account is personal to you and cannot be transferred, sold or shared with another person. Any activity that suggests account sharing may result in a review of your account under our security procedures. Contact support if you have specific questions about this rule.
How do I correct an error in my account details?
Go to the account settings page while signed in and use the editable fields shown there to update your phone number, linked wallet or other registered details. Follow the verification instructions displayed on that page. We confirm changes once identity checks are complete.
Where can I find the full list of account rules that apply to my region?
The full terms are published on this page. Access and eligibility rules that depend on local law are noted throughout the text. For region-specific questions — including what wallet options are available to you — check the account settings page or raise a query through our live chat support route.